Once you make your reservation with greatoceancondos.com, we will process your deposit (usually within 24 hours) and email you a personalized reservation confirmation. Your lock box code to obtain your keys to your unit will arrive 3 days prior to your arrival.

Frequently Asked Questions about greatoceancondos.com

Q. Where do I pick up my key?
A. Picking up your key is both simple and convenient. As you pull into your condo complex you will park in the space number that correlates with the unit number in which you are residing in. Go straight to the unit. Enter the key-code sent to you on your Paid in Full Confirmation notice and your key will be located inside the lock box. Call us at 407-965-2698 if you should experience any problem.

Q. Do I need to clean before I depart?
A. There is a cleaning charge added to each reservation, so cleaning is included. The condo should be kept in a neat order with all items put back the way they were when you entered the condo. All beach towels should be washed and dried the night before. The laundry included in your cleaning fee is 1 sheet set for all bedding and 6 sets of bath towels (4- 1 BR Unit).

Q. Should I contact the rental office at the complex if I have a problem?
A. We have NO association with the onsite rental office. They are not responsible for anything going wrong with the inside of a unit. The ONLY reason to visit the onsite office is to secure a parking pass, if needed.

Q. What does a typical condo in the greatoceancondos.com network provide?
A. In a typical condo in our rental network you will find fresh linens and towels, comfortable furnishings, bedding, dishes and silverware. All of the condos have a completely stocked kitchen for all of your cooking needs. In addition, we supply a starter amount of toilet paper, paper towels, dish washing detergent, dish soap and bar soap. A television and DVD/VCR are standard. If the condo has additional multimedia equipment such as DVR and video game stations they are listed on-line in the property description page under amenities.

Q. Lost and Found?
A. If you have stayed in one of our condos and have lost an item let us know as soon as possible. We will attempt to locate the item by checking the unit and/or by speaking with the cleaning company. If we are successful at locating it you may choose from one of the following options to regain possession: 1) We can safeguard it for you to pick-up within a 2-month period or 2) We can mail the item back to you at cost plus a $10 handling fee. Remember, in some cases the item may cost more to return that it is worth.

Q. When do holiday reservations become available on-line?
A. Booking on-line is made available 365 days prior to the date of arrival. With that in mind, the sooner you book the more likely you are to get the unit you are requesting.

Search the Network and make your reservation today!