October 1, 2013 – “I will look these over, but let me just say this is an incredibly helpful email!! Thank you so much for taking the time to put this information together. People are so quick to criticize and slow to praise, so I just want to take a second and tell you what great customer service you provide. It is tough to “hear” a helpful tone through email, but yours did exactly that. So, just wanted to pass on the pat on the back! :)”

— Inquiry