If you cancel your reservation for any reason, you will forfeit the 30% advanced payment. Should you cancel your reservation less than 30 days prior to your arrival, you will lose the total amount paid. No exceptions can be made to this policy. Once you have booked your dates, they will be locked in. We cannot accommodate date changes or reduce your length of stay. However, additional nights can be added to your stay. All cancellations must be communicated in writing with the message stating that you understand you will be forfeiting your payment(s).
WE HIGHLY RECOMMEND YOU PURCHASE TRAVEL INSURANCE TO COVER ANY UNFORESEEN DIFFICULTIES OR EVENTS.
However, even with purchased insurance, Great Ocean Condos and Homes will not offer any refunds. If insurance is purchased all claims must be filed with the respective insurance company and all reimbursement is subject to said company and the policy purchased.
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